Carla Barnard taught a business newbie, like me, how to spot an up-and-coming commercial district, as well as the benefits of a current business hot spot. She taught me to check the adjacent businesses to see if they would bring in my type of customers. She kept my rental limit in mind and when she showed a property; and she could look around and immediately give me a list of pros and cons. She asked pertinent questions from the landlords that we met. Her communication was clear and timely. In other words, she took care of me. Her experience was evident. It’s been well over a year since I worked with her, but she reached out at the beginning of the COVID shut-down and helped negotiate payment with my landlord. She took care of me again. Carla builds true customer-centered business relationships and I can trust her.